AthenaLab · AI Receptionist

Never miss another customer.

An AI receptionist that answers calls, web-chat and email 24/7 — understands the request, books and triages, redacts sensitive data, and hands off to a human the moment it matters.

From RM 690/month + RM 3,800 setup · deployed to your business, not a template.

What it does

A receptionist that never sleeps — and never leaks.

Built on a transparent policy engine, not a black box. Every message is understood, logged, and escalated by clear rules you can see.

Every channel, 24/7

Phone, web-chat and email — answered instantly, day or night, in English or Bahasa. No missed calls, no after-hours gaps.

PII-safe by design

Detects and redacts sensitive data — card numbers, IC, DOB — before it’s ever stored, and escalates instantly to a human.

Smart human handoff

Low confidence, a forbidden topic, or an explicit request for a person — it hands off with a reason code and priority, never guesses.

Usage you can see

Every conversation is logged with intent, channel and outcome — transparent, billable, and ready for your reporting.

Books & triages

Captures the request, routes it to the right place, and moves the conversation forward — not just an FAQ bot.

Deployed to you

Set up on your own number and channels with your brand’s voice and rules — not a generic template you configure yourself.

See the AI receptionist on your business.

Book a demo and we’ll show it handling your real enquiries before you commit. From RM 690/month + RM 3,800 setup.

You see it working on your enquiries before you pay.