FAQ

Frequently asked questions

Straight answers about AI behaviour, MyInvois, pricing, security, and getting started.

AI & trust

No. Every AI-drafted journal entry, MyInvois submission trigger, and reconciliation match requires explicit human approval before it is posted. AI prepares; you approve — that's the entire product philosophy.

You review every suggestion in the AI Workspace before it posts. You can edit the figures, reclassify the account, or reject the suggestion entirely. Nothing reaches your ledger without your sign-off.

Athena Accounting's AI features are grounded in your own ledger data to answer your questions and prepare drafts for your review. See our Privacy Policy for full details on data handling.

MyInvois & compliance

Athena Accounting is built around LHDN's published MyInvois e-Invoice specification, including UBL mapping and TIN validation. This is not a guarantee of compliance for your specific business — please confirm your obligations with LHDN or a licensed tax professional. See the MyInvois page for details.

Rejected or failed submissions retry automatically. Items that continue to fail land in a dead-letter queue visible on the compliance dashboard for manual correction — nothing silently disappears.

Plans & billing

Yes — 14 days free, for up to 2 users, with full feature access and no credit card required. See Pricing for details.

Yes. The Business and Enterprise plans support multi-company groups with instant switching and consolidated Balance Sheet and P&L reporting. See Enterprise.

Yes. Trial Balance, General Ledger, and standard reports are exportable, and the developer API (Business and Enterprise plans) allows programmatic access to your data.

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